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Reevaluating the Facebook Fan Currency

On Thursday while in the office, Mark Stephenson, the MD of Sandstorm Kenya, cracked me up with what he referred to as a Facebook Moment. A friend of Violet, the lady in charge of social media for Sandstorm Kenya told Mark “I am your Fan on Facebook, what is it that you do?” I agreed. […]

Social Media for Kenyan NGO’s

The NGO sector in Kenya is big. The Kenyan Government immensely lacks in the delivery of basic amenities and it is the NGO Sector that has for the most part come in to fill the gaps. Take the Kenya Red Cross Society for instance; they have time and time again been the first and sometimes […]

Online Forums and Customer Care in Kenya

I hate calling call centres. The Oatmeal documents our experiences with customer care pretty well in his hilarious depictions in the post “Why I’d rather be punched in the testicles than call customer service.” I remember writing a post on pathetic customer care while I was on hold. Sometimes I feel the urge to punch someone […]

Twitter for Kenyan Businesses

I am in the process of compiling a list of Kenyans businesses currently on Twitter. But prior to publishing that post, I thought it prudent to write a post on how Kenyan businesses can use Twitter in their businesses. Twitter as you may well know by now is a real-time micro-blogging social networking platform that […]

The Democracy of Social Media

For a long while, the basis on which someone was tagged an authority in a given field was largely dictated by the mainstream media. This to a large extent is still true given my own euphoria over being largely quoted in the Business Daily. “(S)he even appeared in the paper/TV” has been a line repeated […]

Pitching to Kenyan Bloggers

Kenyan PR Firms are waking up to the reality of social media. Over the past few months, I have received several pitches from some of the leading PR firms mostly sending me press releases and seeking coverage of their clients’ products or services on my blog. While it is laudable that these firms and their […]

Home Internet Use – Access@Home

I moved to Nairobi from Nakuru months back and before I got office space thanks to Mark Stephenson of Sandstorm Kenya, I used to work from home. It was me, my laptop, a shitty yet expensive internet connection courtesy of the various modems (YU, Safaricom, and Orange) and a lot of patience on my part […]

Uhuru Blast and Social Media Reactions

Yesterday, an unfortunate event occurred at the “NO” campaigns in Uhuru park. There was an explosion and we all reacted to it in one way or the other. The reactions across social networks were telling… I have a bias for Twitter over Facebook and the reactions to the #Uhurublast revealed more reasons why this is […]

Kenyan Businesses on Facebook

I have been curious so I set out to determine how Kenyan Businesses are utilizing social networks in their businesses. Specifically, I wanted to establish how both Facebook Fanpage and Twitter are being used but decided to start with Facebook first. So I posed this question via Twitter while I set out to do further […]

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